How a GP practice worked with patients to stop a torrent of complaints A GP practice has seen complaints drop from 50-plus a day to just four in 10 months after a change to its appointment system and improved communication with patients. by Kimberley Hackett Sign in to continue Sign In Email address Password Stay signed in Trouble signing in? Reset password: Click here Need help? Email us Register FREE Limited free articles a month Free email bulletins Register Now Register Now Take a 30-day trial Join MIMS now and pay nothing for the first 30 days Join GPOnline now and pay nothing for the first 30 days Sign Up Sign Up
